Useful Contacts

General Assistance

Support for "Extremely Vulnerable" residents

If you are in this group as classified by the govenment, please register using this link.

Age Concern

Their web site says they are not taking on any more volunteers at the moment, but they encourage other financial help to enable them to do more work.
The local page is below and they are based in Lewes on 01273 476 704


This service provides free 24-hour phone support for the elderly. They're also not taking on any more volunteers. Help number is 0800 4 70 80 90
Many elders don’t know this service exists and it could be great for those with no internet access.

The Cinnamon Trust

The National Charity for the elderly, the terminally ill and their pets
Ann Marr has volunteered for them before and they are one charity that IS taking on volunteers and is desperate for help. They bring in volunteers to look after pets when the elderly and terminally ill are struggling. They're a great charity! Again, many won’t know of them.

Sussex Community Development Agency

User and local community involvement to identify gaps in services and development of new projects to meet community needs


Website promoted locally by Neighbourhood Watch. Quite a bit of advertising, looks good but some won't feel safe using it as you have to state what road you live in. Just a thought.

Citizens' Advice Bureau

All local CABs have suspended face-to-face services. to quote the Sussex Express:
People who have already booked appointments at its three branches – in Lewes, Newhaven and Seaford, should not attend, it said, and should instead call 01273 007557.

Jackie Wilkes, chief officer of Lewes District Citizens Advice, said: “Citizens Advice is here to give people the knowledge and confidence they need to find their way forward in these difficult times.
People looking for advice can also chat to an advisor online at the Citizens Advice website.”

Residents can get general advice from Citizens Advice by calling 03444 111 444. This is open Monday to Friday from 9am to 5pm.
Their website is here.

Universal Credit

The helpline is at 0800 1448444. "Waiting times may be slightly longer than usual..."

Housing Advice

The Government has introduced some changes which give many people some additional temporary protection from eviction at this difficult time.  However the legislation does not cover everyone.  There have also been changes to the welfare benefits system which will change the amount of money people might be able to receive towards their housing costs under Universal Credit or Housing Benefit. 

Housing Advice from BHT Eastbourne Advice is still available, the only difference is that they are providing support via telephone and email.  If any of the following affect you, or people you know, please contact them and they will try to help:

Struggling to pay the rent or got rent arrears
Received a notice from your landlord
Currently homeless or sofa-surfing
In temporary accommodation but not had advice about your situation

Please contact 01323 642615 or click here to send an email and they will try to help.  If they don’t answer straightaway, please leave a message and they’ll get back to you.  Please don’t go to the office as it is closed. 

Seaford Town Council

Offices now closed but website still available.

Lewes District Council

East Sussex County Council


Benefits etc.
This site may help. Though the Government is making announcements all the time.

NHS Volunteers - GoodSAM

See this website

Facebook groups

Seaford Helpful Notice Board

Seaford Refugee Support
We do have elderly refugees in Seaford and it will be harder for them to know where to get help.

Community Action Response
Coordinated support from multiple agencies

Also the various flavours of Seaford Notice Board (+Official, Open, etc etc)

Seaford Residents’ Voice – though that is to do with general town matters, not emergency help.

Campaign to end Loneliness

This is a good hashtag for those who want to offer their support that way - #howcanihelp

Single Parents
The Frolo app is supportive for single parents who are also in the vulernable group sometimes

MIND Mental Health Support
MIND is one of the best organisations - their website is full of resources and guides for anyone affected by any type of mental health challenges

Suicide prevention

Samaritans -
Grassroots suicide prevention charity -
Stay Alive mobile app -

Country wide

Other local groups' details can be found here